| We
believe that in order for a collection agency to be effective
in today's business climate, a close working relationship
must be established between client and agency personnel.
This relationship forms the basis for providing our many
varied clients a unique collection service; a service
that has been developed from the CREDIT MANAGER'S point
of view.
In
1984 DIVERSIFIED CREDIT SERVICE was established, it's
organizers, having spent many years in corporate credit
management, believed there was a need for a collection
service that could bring together the agency and the
credit manager to meet and exceed the financial goals
of increasing collections, controlling costs and reducing
bad debt.
Seventeen
years later, DIVERSIFIED CREDIT SERVICE supports over
250 credit and collection managers in recovery of delinquent
accounts receivable, through its contingent collection
program. DCS also provides service in the areas of consulting
and accounts receivable outsourcing: Programs that have
been designed to meet the specific needs of our clients.
We
feel strongly that our continued success is dependent
on maintaining specific aspects of our basic operating
philosophy, some of which are detailed in the following
pages.
Our
goal is to enhance the client/agency relationships that
have made us what we are today.
IMPORTANT
ASPECTS OF OUR SERVICE . . . .
TIMELY
COMMUNICATION:
We
realize the work we do involves a valuable asset  of
your company's accounts receivable. Consequently,
the importance of regular, informative reporting cannot
be understated. We provide detailed individual reports
on every account placed with our agency on a minimum
30-day basis. In addition, computer generated reports,
summarizing our collection activity are available
as requested.
PERSONAL
REPRESENTATION: We take a personal interest in
every claim placed within this office, and we function
as your representative through every phase of the
collection. 
Your account will be handled by one, specialized collector
who will evaluate the claim, decide what action should
be taken to effect collection and take every step
to solidify your position as creditor.
FLEXIBILITY:
We believe that each of our clients have certain operating
characteristics that make them unique; and in this
regard, we must vary our approach to their collection
problems. We have been able to establish collection
programs which meet the specific needs of our clients,
keeping in mind, budgetary and operating constraints.
This flexible approach has enabled our clients to
obtain maximum results at a reasonable cost.
LEGAL
INVOLVEMENT: We have developed an excellent
group of associate attorneys to handle legal matters
on a nationwide basis. The involvement of an
attorney does not limit our involvement. We
continue to direct and advise the attorney
to specifically protect the interests of our client.
We believe this is a very important aspect of the
total collection effort; and consequently, it is handled
by a specific member of our office who knows the legal
aspects of the collection and is aware of the specific
nature of the claim.
We
look forward to the opportunity to show you how our
service can support your collection efforts.
Copyright© 2001 Diversified Credit
Service, Inc. All Rights Reserved.
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